Frequently Asked Questions (FAQ)
Uniq Bangladesh
🌐 https://uniqbangladesh.com
📧 uniqbangladesh@gmail.com
📱 Mobile: +88019 3470 6050
We’ve answered some of the most common questions below to help you shop with confidence.
1. How do I place an order?
Simply browse our website, select your desired product, click Add to Cart, and proceed to checkout. Fill in your details and confirm your order. Our team may contact you for confirmation before shipping.
2. How long does delivery take?
- Inside Dhaka: 1–3 working days
- Outside Dhaka: 2–5 working days
Delivery time may vary depending on your location and courier service availability.
3. What are the delivery charges?
Shipping charges are calculated at checkout based on your delivery location. We sometimes offer free shipping promotions on selected products.
4. What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- bKash
- Nagad
- Bank Transfer
Payment options may vary depending on order type.
5. Can I return or exchange a product?
Yes, you can request a return or exchange within 3 days of delivery if:
- The product is damaged
- The product is defective
- You received the wrong item
The product must be unused and in original packaging.
6. When is a return not accepted?
Returns are not accepted if:
- The product has been used
- The original packaging is missing
- The return request is made after 3 days
- You changed your mind after order confirmation
7. How can I track my order?
Once your order is shipped, our team will provide tracking details via phone or SMS.
8. Do you offer reseller or bulk purchase options?
Yes! We welcome resellers and bulk buyers.
For partnership inquiries, please email us at: uniqbangladesh@gmail.com
9. Is my personal information secure?
Yes. We value your privacy and ensure your personal information is handled securely and responsibly.